MJ
Mithesh J

1 reviews | Active since Mar 2015

09 Mar 2015, 15:12

Brolink has the most unprofessional services

I lodged an insurance claim for my cellphone in January(2015), i have not received payment as yet and its March (2015), over and above that, they refused to pay out my insured amount although i paid the relevant premiums for the value of the phone insured, i have been paying for the phones insurance for over 2 years, now they offering me me a dismal amount which is even less than the total premiums i have been paying for the phone that was insured. They said there was no excess now all of a sudden there's an excess added and that decreases the payout amount even further.<br> <br> they very happy to except your money and premiums, but now that a claim is made they have all the excuses and don't want to pay what is due. They are ********** and just take innocent clients money. Very unprofessional and very dishonest.

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Replies (1)
Brolink
Brolink's reply10 Mar 2015, 12:30
Official
Hello mitzwp,

Thank you for bringing this to our attention. We are investigating your concerns, and will provide you with our feedback.

Kind regards,

Brolink Claims Department