Brolink False another client

This case has reference: Our claim number : ********** 6*001*001 Our insured : Zeekoegat Boerdery Motor vehicle collision on : 28/01/2019

This claim was Handed over as A 3rd Party claim from Africa Insurance Brokers.

I spoke to the individual, That was busy with my claim Mrs M Van Niekerk . She confirmed on 1 February 2019 that all relevant documents was received and sending it through for assessing, and that she would contact me if there is any problem. Monday the 11 February I contacted her again where by she confirm all is received and that she received her assessment and that she would follow it up and start with the payment to repair the damage, she would have phone me back , but like previously she never did . The feeling is Bro link and associates never keep up tonthere wirk and it is up to the client in need to do all the follow ups and correspondence, which Inthink is very bad and poor service, please be advices they are not serious about nature of work . Seeing there feedback status on Hallopeter I really aren’t supprised. I hope they themself one day will be treated they way they treat others.

Regards