TM
Tiisetso M

1 reviews | Active since Mar 2021

09 Mar 2021, 16:51

Brolink

Good day I send this with absolutely regret and disappointments.

My own insurance (then) approved an “unapproved dealer by Mercedes Benz “ in which it has now came with many unpleasant repercussions, seeing my car being flagged and removed by Mercedes Benz on their service and warranty plan. I have issues with my vehicle in which Mercedes could have fixed them for me but now I am being removed from the plan. I have no money to cover such unexpected event which were caused by my own insurance. To date they taking me from pillar to post and I am yet to fail to understand how can they authorise an unauthorised dealership where’s they know as their client this will affect me badly and yet they can’t even resolve the issue!

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Replies (1)
Brolink
Brolink's reply09 Mar 2021, 17:00
Official
Good day

Thank you for bringing this to our attention. Our complaints department will communicate with you going forward.

Kind regards, 

Brolink Claims Department