Brolink and Santam playing games

I have an issue with Brolink and Santam and PG Glass when i claims a new windscreen on my 2012 Toyota Fortuner. The original windscreen was the one that got damaged. I was told to go to PG Glass and when i got in my vehicle immediately saw that a different windscreen was installed.The tinting was hardly noticeble as well as my vehicle vin nr was now not visible . This clearvue windscreen is advertised as a alternative windscreen for the cash strapped motorist and sells at R1350 as per PG website. On querying this i was informed by PG that Santam/ Brolink rejected a shatterpruf windscreen for my claim.please see the description f this windscreen:<br> <br> Safevue is a new addition to the PG Glass automotive glass product range. Safevue is an affordable option which is aimed at the cash strapped motorist needing a windscreen . This windscreen undegoes 9 tests compared to more than 30 on the shatterpruff.<br> <br> Surely the should put me in the same position as before the damage . Something that they tried not to do. If i did not see this and took it up , i would have been worse off.<br> <br> They have now agreed to replace this windscreen , however my mails to brolink remains unanswered as to why ...<br> <br>