Bad service, They do not care about their customers. Practically throwing your money down the drain

Was involved in an accident on the 11/06 and have struggled with Brolink ever since. My case was handed over to Mari Schoeman who has been so unhelpful. My car was only towed to the panelbeaters on the 14 after I coordinated between the assessor and Mari. Continued to follow up and coordinate only to get an authorization on the 20th. This already means that the panelbeaters had already lost a week with the Peugoet agents only confirming delivery of the part on the 30/06. Today is the 2nd and the parts have not arrived. My car hire already finished and Brolink refuses to help me as their client even though the delay is as a result of part distribution. I have been sent fro pillar to post and they just do not care about me and me being inconvenienced. My advise to everyone who is looking for insurance is to please stay away from Brolink and their Brokers.