Bad service from Brolink

Bad service received from this company. I contacted them for a claim, however the appointed electrical contractor could only come through in 2 days' time. I phoned Brolink, and requested that they send another electrician, however they informed me they did not have any available. I had to spend days without electricity. They did not even bother to answer my emails! When the electrician finally arrived 2 days later, he waited in vain for them to authorise the repairs.