sP
sarah P

1 reviews | Active since Jul 2015

02 Sept 2016, 15:32

A horrible service and day light ******* company

<p>I have never see an insurance company with incompitent consultants like this maybe proper training needs to be done or company should be closed . Settlement for a car miscalculated they claim they dont use transunion vehicle for retail value of a car so they just thumb suck, they cant even provide solid prove but just a general document to us. This is disgrasing Ombosman should close such insurance companies.</p>

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Replies (1)
Brolink
Brolink's reply05 Sept 2016, 13:01
Official

Good day

All claim settlements are calculated in accordance with the policy wording, and our claims department provided you with a comprehensive breakdown of the settlement calculation. Should anything still be unclear, we invite you to discuss same with our claims department who will gladly assist. We confirm that payment of your claim has been made as set out in the signed agreement of loss. We apologize for any inconvenience caused during the claims process.

Kind regards,

Brolink Claims Department