Runaway Debit Order

I never authorized debit order to this company called Broadhost. I gave company for refund as I cancelled the agreement to poor service. Kenn took an advantage, send the bank details meant for refund to billing for *****ing.<br> How many people have suffered similar fate? This company could not handle 2 users, how can I trust them with 85 users? How can one make a mistake from refund to billing? I gave clear instruction that I was giving the bank account for refund but he decided to be an opportunist went and debit my bank account instead. I am still on credit with these people. What kind of system that cannot read credit instead raise a debit? Surely whatever debit should have been offset by the credit which is far more than the debit. Since last week that Kenn was been telling me that the refund is being processed. Over a whole week? How many bank accounts have you messed up? I will never deal with companies like yourself, with questionable ethics. I wok hard for every cent. I don't run a charity, am in business to make profit not to be ****** from.