Worst service from start to finish

ow! Where do I begin? It started when i booked a Kulula flight. It was changed to a British airways flught 2 hours before my desired time which i had to chamge all daily arrangements for. When it was time to check in online, due to the change of ticket obviously we were not able to check in online. When we got to the airport we stood in a queue for half an hour to get our tickets and were treated rather rudely by the staff. Once we went through the boarding gates we saw our flight was delayed 2 hours. When it was time to board our flight we still left another 30 minutes after the expected delayed time. Our pilot flew very fast to get us here a but early. Upon landing steps were not available for us to get out the plane. We waited a further 30 minutes before we could get off the plane. And even worse is we parked on the far end of the airport so we needed a bus to get to the terminal. Worst experience we ever had in our lives.