rD
richard D
1 reviews | Active since Jun 2010
05 May 2015, 16:31
what is the point of a call centre with no answers
Called, called called called. An hour waiting today. More like South African Airways.
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Replies (1)
British Airways Comair's replyOfficial
02 May 2023, 21:58Hello radoyle,
Thanks for your email. I am terribly sorry for the experience you have had.
British Airways Executive Club does not have a complaints email address, they have a facility on their website to log queries and complaints. This is under the help and contacts link right at the bottom of the home page (only after you have selected country and language) Once you have selected the help and contacts link the next page has a box with various options \make a complaint\" can be selected and will open up a page which you can complete with the details they require. This then generates to their customer relations team and one of the team will investigate and revert with feedback. The hellopeter website is for BA Comair complaints and feedback .
Thanks for your email. I am terribly sorry for the experience you have had.
British Airways Executive Club does not have a complaints email address, they have a facility on their website to log queries and complaints. This is under the help and contacts link right at the bottom of the home page (only after you have selected country and language) Once you have selected the help and contacts link the next page has a box with various options \make a complaint\" can be selected and will open up a page which you can complete with the details they require. This then generates to their customer relations team and one of the team will investigate and revert with feedback. The hellopeter website is for BA Comair complaints and feedback .
British Airways Comair's reply02 May 2023, 21:58
Official
Hello radoyle,
Thanks for your email. I am terribly sorry for the experience you have had.
British Airways Executive Club does not have a complaints email address, they have a facility on their website to log queries and complaints. This is under the help and contacts link right at the bottom of the home page (only after you have selected country and language) Once you have selected the help and contacts link the next page has a box with various options \make a complaint\" can be selected and will open up a page which you can complete with the details they require. This then generates to their customer relations team and one of the team will investigate and revert with feedback. The hellopeter website is for BA Comair complaints and feedback .
Thanks for your email. I am terribly sorry for the experience you have had.
British Airways Executive Club does not have a complaints email address, they have a facility on their website to log queries and complaints. This is under the help and contacts link right at the bottom of the home page (only after you have selected country and language) Once you have selected the help and contacts link the next page has a box with various options \make a complaint\" can be selected and will open up a page which you can complete with the details they require. This then generates to their customer relations team and one of the team will investigate and revert with feedback. The hellopeter website is for BA Comair complaints and feedback .