MO
Marike O
1 reviews | Active since Oct 2011
08 Dec 2015, 11:38
Website out of order no response from BA
I have tried to logg into my account and to update my details and to use my points.<br> <br> But the website continues to ask me to confirm my email. When I do this i ends in an error, stating that I must try later.<br> <br> This has been happening for the past 6 months.
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Replies (1)
British Airways Comair's replyOfficial
08 Dec 2015, 12:57Hello marikeolivier,
Thank you for making contact with us regarding your recent experience when you contact the British Airways International website.
On behalf of British Airways Comair we would like to apologise for the service you have received regarding your concerns.
For any queries regarding British Airways Executive Club, kindly log your concerns on ba.com.
You can also give them a call on ***0. However, I forwarded your details to Executive Club and they will contact you directly to assist.
We do apologise for any inconvenience and frustration caused.
Kind regards,
Thuli
Customer Relations
Thank you for making contact with us regarding your recent experience when you contact the British Airways International website.
On behalf of British Airways Comair we would like to apologise for the service you have received regarding your concerns.
For any queries regarding British Airways Executive Club, kindly log your concerns on ba.com.
You can also give them a call on ***0. However, I forwarded your details to Executive Club and they will contact you directly to assist.
We do apologise for any inconvenience and frustration caused.
Kind regards,
Thuli
Customer Relations
British Airways Comair's reply08 Dec 2015, 12:57
Official
Hello marikeolivier,
Thank you for making contact with us regarding your recent experience when you contact the British Airways International website.
On behalf of British Airways Comair we would like to apologise for the service you have received regarding your concerns.
For any queries regarding British Airways Executive Club, kindly log your concerns on ba.com.
You can also give them a call on ***0. However, I forwarded your details to Executive Club and they will contact you directly to assist.
We do apologise for any inconvenience and frustration caused.
Kind regards,
Thuli
Customer Relations
Thank you for making contact with us regarding your recent experience when you contact the British Airways International website.
On behalf of British Airways Comair we would like to apologise for the service you have received regarding your concerns.
For any queries regarding British Airways Executive Club, kindly log your concerns on ba.com.
You can also give them a call on ***0. However, I forwarded your details to Executive Club and they will contact you directly to assist.
We do apologise for any inconvenience and frustration caused.
Kind regards,
Thuli
Customer Relations