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Sinqobile N

1 reviews | Active since Jun 2011

30 Oct 2015, 16:00

Very helpful and great spirited

I've had to call to call BA to enquire about their services for minors flying alone. And had to call in again today to do my booking. i goy through to Jabulile on both occasions. I must say she been very helpful and patient in assisting me with all the questions and conserns that come naturally to a mom sending a 6 year on a flight alone. I just want to complement her and give her a smile in return of the peace of mind she has given me. You are the bomb Jabulile.

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Replies (1)
British Airways Comair
British Airways Comair's reply02 Nov 2015, 09:07
Official
Hello Qubs24,

I would like to thank you for your kind words about Jabulile. Your thoughts are important to us, but we are especially pleased when the feedback is positive. I'll be sure to share it with the Contact Centre Managers. We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.

I am very grateful you took the time and trouble to write to us as you have done, as it is in this way that we can ensure that the usually high standards we set for ourselves is maintained.

Kind Regards,
Nazley - CR