MB
Marisha B
1 reviews | Active since Jan 2015
30 Mar 2015, 11:41
UNPROFESSIONAL SERVICE! EMPLOYEES AS SMART AS BAIT
I won Complimentary BA flight tickets on the Expresso show competition.Very disappointed in level of service received from BA/Comair<br> My prize is for a return flight for TWO people-Meaning 2 seats there and back again.<br> Booked a flight for myself and my wife to go to CT (from JHB) on 24March15 return 2April15.Booked a hotel in CT & car rental for duration of my stay.<br> When my wife and I arrived at airport an Sat,I was told a \standby flight'' was booked for me
Helpful (0)
Replies (1)0
Replies (1)
British Airways Comair's replyOfficial
30 Mar 2015, 14:07Hello Roxy&Mish,
Thanks for taking the time to get in touch with us, I am terribly sorry for the experience you had while using our services.
We are aware of your complaint, it has been received via email.
I have been advised that you were contacted for more information and we will contact you directly with feedback once received from relevant departments.
Kind regards,
Thuli
Customer Relations
Thanks for taking the time to get in touch with us, I am terribly sorry for the experience you had while using our services.
We are aware of your complaint, it has been received via email.
I have been advised that you were contacted for more information and we will contact you directly with feedback once received from relevant departments.
Kind regards,
Thuli
Customer Relations
British Airways Comair's reply30 Mar 2015, 14:07
Official
Hello Roxy&Mish,
Thanks for taking the time to get in touch with us, I am terribly sorry for the experience you had while using our services.
We are aware of your complaint, it has been received via email.
I have been advised that you were contacted for more information and we will contact you directly with feedback once received from relevant departments.
Kind regards,
Thuli
Customer Relations
Thanks for taking the time to get in touch with us, I am terribly sorry for the experience you had while using our services.
We are aware of your complaint, it has been received via email.
I have been advised that you were contacted for more information and we will contact you directly with feedback once received from relevant departments.
Kind regards,
Thuli
Customer Relations