SS
Steve S
1 reviews | Active since Feb 2015
28 Feb 2022, 16:51
********* business practice by British Airways
Re: booking reference QHP8V3
On 29th December 2021 British Airways cancelled a flight I had booked.
That was two months ago, and I'm still waiting for a refund!
Nothing is unclear about this matter. I paid BA when I booked, and they did not operate the flight. They must refund my payment, plain and simple.
Here's the thing. BA do not dispute that they must refund, but they claim it takes 6 to 8 weeks. That's nonsense. It should not take more than a day or two. There is no excuse for holding my money for two months. I not a bank.
Is BA is short of cash after COVID, and delaying refunds (to me and thousands of other customers) to fund their operations?
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