Thuli promised refund and still nothing
<p>With reference to my prior complaint, Thuli Twala promised a full refund for my ticket. That was in July. No refund received and no replies to my emails. This service is shocing from such a reputable airline.</p>
We are aware that you have contacted us in the past via Hello Peter to assist with your queries. We would like to advise you that we will no longer be responding to any queries on Hello Peter and can now be contacted directly. This, in no way reflects on our commitment in helping our customers.
Please feel free to contact us on the following contact details for the respective brand: British Airways (operated by Comair) – **********
We are aware that you have contacted us in the past via Hello Peter to assist with your queries. We would like to advise you that we will no longer be responding to any queries on Hello Peter and can now be contacted directly. This, in no way reflects on our commitment in helping our customers.
Please feel free to contact us on the following contact details for the respective brand: British Airways (operated by Comair) – **********