1 reviews | Active since Mar 2015
******* at Comair(British Airways)
To date I have not received any feedback from the ******* at British airways, whoever they **** and said will call me did do jack cause they know their staff are *******.<br> <br> <br> <br> <br> Hello musa0508,<br> <br> Thanks for taking the time to get in touch with us, I am terribly sorry for the experience you had while using our services.<br> <br> I forwarded your details to our baggage enquiries in Port Elizabeth, and they will contact you as soon as possible to advise on your concerns.<br> <br> Should you wish to contact them, you can email [Email Removed] or call ***<br> <br> I do once again apologise for the inconvenience and frustration caused.<br> <br> Kind regards,<br> Thuli<br> Customer Relations
Without prejudice or acceptance of liability .
At the outset we would like to offer our sincere apologies for the inconvenience and disappointment caused due to the pilferage of your perfume. Whilst every effort is made to overcome this type of problems, but despite the many precautions taken any system that involves both human and mechanical interaction can be prone to failure.
However in terms of British Airways Comair's General Conditions of Carriage for Passengers and Baggage, we do not accept liability for the loss, delay or damage to baggage . We also do not accept liability for the loss of, or damage to fragile or perishable articles, electronic equipment, mobile phones, money, jewelry, securities or valuables, business documents, passports or other identification documents or samples which are included in the passengers checked or unchecked baggage. This is whether with or without the knowledge of the airline. We recommend that you settle this claim with your personal property insurers.
I have also requested the PLZ airport baggage staff to make contact with you in this regard .
Regards
Fazila Khan
Customer Relations
Without prejudice or acceptance of liability .
At the outset we would like to offer our sincere apologies for the inconvenience and disappointment caused due to the pilferage of your perfume. Whilst every effort is made to overcome this type of problems, but despite the many precautions taken any system that involves both human and mechanical interaction can be prone to failure.
However in terms of British Airways Comair's General Conditions of Carriage for Passengers and Baggage, we do not accept liability for the loss, delay or damage to baggage . We also do not accept liability for the loss of, or damage to fragile or perishable articles, electronic equipment, mobile phones, money, jewelry, securities or valuables, business documents, passports or other identification documents or samples which are included in the passengers checked or unchecked baggage. This is whether with or without the knowledge of the airline. We recommend that you settle this claim with your personal property insurers.
I have also requested the PLZ airport baggage staff to make contact with you in this regard .
Regards
Fazila Khan
Customer Relations