****** items from checked luggage not their problem!!!

<p>Comair has the worst service ever!!!Luggage was ****** from my bag in March on my way to my father's funeral. I did submit a claim. After almost 2 months their Legal department said they will not compensate!!Seriously, why only tell me now? They did offer me R990, but I advised them my damages was way more than R990. I also asked them to explain to me how I can replace my ****** goods with R990, impossible!!! We all know the cost of living these days! I also asked them to explain to me how they decided on R990, nope no answer from them. They sent me the wrong claim to send back. So I sent it back as it was R1780, which I did consider a more decent amount for the damages!Good Job Comair!!! Your customers come first!!!! So I will request in future to have my 20Kg Suitcase with me in the plane to make sure I look after my luggage. Apparently according to them they are not resposible when things get ****** from your luggage that you trusted them with.. So who the hell is then resposible??????????????????????</p>