BN
Bryce N

1 reviews | Active since Jul 2014

06 Oct 2015, 14:48

STILL NO OUTCOME

On the 17TH September 2015 I wrote a report in frustration to British Airways re their system issues causing me to miss a flight. I received a response immediately informing me that someone would call me shortly and that the matter is being investigated by management. To date I have received no calls/emails re this matter. Can someone please email me the outcome ASAP?

0
Replies (1)
British Airways Comair
British Airways Comair's reply06 Oct 2015, 15:38
Official
Hello bryce0306,

Thank you for your post.

I am terribly sorry to learn that you are still awaiting feedback on your complaint. I have forwarded your concerns to the agent you dealt with to address urgently.

Kind Regards,
Nazley - CR