1 reviews | Active since Jun 2015
Still no feedback
I want to know how is it possible that every time I want to book an exit seat I am told by the call center to do this at the airport but when I request an exit seat at the check in counter, they confirm that all the seats have already been booked - doesn't matter how soon I get to the airport. I get the same response. Please help me or give me directions on how to book an exit seat for any future flights. If everyone else can book exit seat, surely I can as well?<br> <br> Second query: I've booked an avios Economy flight because there was no more Premium Economy or Business flights available for Avios bookings... WHY then bother paying with Avios. This is a system that seems to be very ******* as there are always Avios bookings not available and even if there is a class available to pay with money, I cant upgrade my booking!
Thank you for your post.
The reason why the Contact Centre advised you to request an exit seat at the airport is that the check-in agent need to see if the passenger is suitable for the exit seat as when you request for an exit seat online, it will ask security questions verifying if your suitable for the seat.
In the case of an Executive Club member (Gold or Sliver tier) you may contact the Executive Club directly for the exit seat otherwise you need to report to the airport well in advance as most customers prefer the exit seat.
To answer the second part of your post, you will need to contact the Executive Club directly regarding avios booking availability as Comair Reservations Department cannot book avios bookings from their side.
Regards
David
Thank you for your post.
The reason why the Contact Centre advised you to request an exit seat at the airport is that the check-in agent need to see if the passenger is suitable for the exit seat as when you request for an exit seat online, it will ask security questions verifying if your suitable for the seat.
In the case of an Executive Club member (Gold or Sliver tier) you may contact the Executive Club directly for the exit seat otherwise you need to report to the airport well in advance as most customers prefer the exit seat.
To answer the second part of your post, you will need to contact the Executive Club directly regarding avios booking availability as Comair Reservations Department cannot book avios bookings from their side.
Regards
David