MI
Mike I

1 reviews | Active since Jul 2015

16 Jul 2015, 21:20

Shout out to Crew of BA6426

A huge thank you and shout out to Freddie, Cabin Crew on BA6426 from Cape Town tonight! I stupidly forgot my iPad in the seat pocket and he returned it to me. Don't know how to thank you enough. Rgds, Mike

0
Replies (1)
British Airways Comair
British Airways Comair's reply17 Jul 2015, 07:46
Official
Hello mike.ilsley,

Thank you so very much for the compliment sent for Freddie.

I know that you are very busy and much appreciate the time that you took to let us know that he did a great job. We are always striving to provide a consistently high standard of service at all times.

Your kind compliment have been passed on to the relevant managers for the excellent service provided. As a customer focused organisation all passenger comments are analysed and used to influence future service developments .

Thank you,
Thuli
Customer Relations