eR
evinevin R

1 reviews | Active since Aug 2015

16 Aug 2015, 14:31

Seatbelt sign

Yesterday we were on board to Johannesburg. I paid more than double another airline quoted and that for two tickets because I was thinking of the quality of service and safety. <br> <br> On our landing to johannesburg the pilots never switched on the seat belt sign. This causes for major concern, most people do not listen to the announcements what I'd someone stood up during our bumpy landing. When I approached the cabin attendant she said to me she knows about it and she thinks that it is a danger. So she knows about it yet fails to act. So I'm asking myself If the sign was forgot to put on what else can the pilots forget?<br> <br> Disgusted in British Airways. The low cost airlines I've flown with in past are way better

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Replies (1)
British Airways Comair
British Airways Comair's reply17 Aug 2015, 07:54
Official
Hello evinevin,

Thanks for taking the time to get in touch with us. I am terribly sorry for the experience you had while using our services.

We will be in touch with you directly for more details and further investigations.

Kind regards,
Thuli
Customer Relations