1 reviews | Active since May 2016

04 May 2016, 17:19

Scrupulous airlines

<p>I missed my flight from Durban to Johannesburg due to an accident on the freeway. When I arrived at the airport I approached south African Airline's and British Airway for quotes as they were the only airlines that would fly to OR Thambo. To my surprise both airlins did not have standby rate and the only rate they could offer was the standard rate which was over R2000 one way. REALLY??????? to make the matter worse South African airline's rate changed by R400 within 10 minutes and according to the manager many people are booking online for the same travel time which is tonight (what a load of *******). The only airline who had the decency to offer me special rate of R830 was Kulula Airlines. Now who is the SHARK?</p>

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Replies (1)
British Airways Comair
British Airways Comair's reply05 May 2016, 08:19
Official

Thank you for your post .

 

To avoid a repetition of my response , kindly revert to your previous post for my response to your complaint .

 

Kind regards

 

Fazila Khan

Customer Relations