Rude, Inefficient and totally useless BA Comair Ground Staff.

<p>My Sister and I were booked on BA6409 on the 08th September 2016, ETKT ***. Dep 10:40</p> <p>We were on the checking-in queue by 09:55 which was moving at a snails pace. Got to the check in counter between 10:10-10:15 only to be rudely told that the flight is closed and we need to report to the ticket office.</p> <p>There was a short queue at the ticket office upon our arrival and most passengers there we had earlier spotted at the check in queue. To our surprise, they were also going to Cape Town and were told that the flight is closed. We asked the lady working there to call her Supervisor which did not happen, instead she came back and said that her supervisor had sent someone to look for the check in supervisor to come relate her side of the story.</p> <p>When the check-in supervisor by the name of Amanda Seleke got there with one of the employees called Khungeka Sekwata we were rudely and harshly dismissed!! Some passengers were told that they were late, she apparently saw them, a passenger from Paris was ordered to go back to BA because it's not their fault that she missed her flight, then she told us to rebook because we were also late then walked out on us.</p> <p>We were all angery, disappointment and shocked at the despicable manner in which we were spoken to. We were literally abandoned and treated like worthless retards. My sister and I had to each fork out R733.60 extra for a flight we were NOT late for. I am convinced this the way Comair remains profitable through and through, by ripping people off!</p> <p>I would like this matter looked into and an explanation provided!! I certainly won't be paying for your staff's mishaps, and certainly WON'T be flying BA EVER AGAIN!! </p>