****** by British Airways

I have been ****** by a British Airways Cape Town staff member. She asked me to pay she has booked me a ticket. She refused to give me any reference number until I paid a portion of the money. After I paid R1000, she demanded that I give her my laptops as security for return ticket. I refused. I asked for ticket reference number for what I paid or proof of payment as she said she already paid the ticket for me. Then she cancelled the ticket. And refused to give me back the Money I have paid her. My name is Nomvuyiseko Mbenene, ID number ***. Telephone number ***. I went to airport thinking I will get the single for the R1000 I paid. Only to find she cancelled the ticket. I had no reference number or flight number. The airport staff also refused to let mw take a single and said that was a special ticket booked by that staff member. All I want is for British Airways to pay back my money now or let their staff member to refund my money. I dont know the detaila for tyoes of tickets. All I see is that i was ******. My details are on their system, they will see who booked the ticket for me. I ended up being late because I was begging her for my flight details to go to Johannesburg. I said she must give me flight details for the flight from Cape Town to Jhb, since I have paid for that one so that I could check in. She refused. She said the total round trip will cost R1700. I said I was going to book the ticket to Jhb , go to my meeting, then book return the following day. So I decided to go to airport and check. When I got to cape town airport, I was told that she booked a special staff ticket, and then cancelled it. I want my money back today. I didn't know that British Airways employs ******, or the company itself is *****ing people. That is *****. For my refund, My bank details are Capitec Bank Account no. ***. N Mbenene.