GB
Glen B

1 reviews | Active since Feb 2012

19 Jan 2016, 16:22

Refusal to Board Flight_Costing Me Thousands

I had tried calling from Cape Town to JHB, No support,<br> when caught up before flight, online checkin had refused me the opportunity.<br> <br> On arrival CPT Int, the Local CheckIn machines defectively refused my check in whilst on time.<br> As well as check in staff claimed I couldn't checkin, claiming flight had left when it was there,<br> Whilst I in extreme pain had to see my Doctor, whilst my meds were in JHB BA/Comair Supervisor kept passing the buck, making no effort to resolve respectfully.<br> <br> Around the time of cricket I was forced to wait , and rebook tickets, Hotels, pay taxi fare until my next flight,<br> in which i had caught an infection having been delayed my right of way home, stress on health at the time.<br> <br> Costing me an extra R15000 (Credit Card) because of this incident, I was going to use for an overseas vacation.<br> <br> In the balance of what is right and wrong.<br> <br> I would kindly accept re-imbur*****t for the above charge I faced, as well as an apology, and pray that you would not let this <br> happen to another customer, as I heard many complaints from others at the time with similar concerns.<br> <br> <br> Thank you Kindly <br> <br> Kind regards,<br> Glen.<br>

0
Replies (1)
British Airways Comair
British Airways Comair's reply20 Jan 2016, 08:10
Official
Hello GlenB,

Thank you for your post.

I will be in touch with you via your personal email for more information.

Kind Regards,
Nazley - CR