****** Slur by British Airways Staff Member

<p>I was returning to JHB from Cape Town on flight BA6418 at 16:00 - 15th Sep. Whilst standing in line to scan my ticket and board, a british airways staff member approached me and asked to weigh my hand luggage. Due to business meetings, this was my 3rd flight on british airways for the week so i was puzzled that i was only asked now. My luggage was in fact 2.5kg over weight.</p> <p>Being that I was standing in line to board, I asked the gentleman what should I do. His reply in a rude tone was......</p> <p>"You have to offload 3kg of luggage from your bag".</p> <p>At this point I was getting annoyed and asked him where I should put my luggage and if 2.5kg was going to mess up the aircrafts aero-dynamics?.His reply......</p> <p>"That's not my problem, if you don't like it, you must go back to the counter and check it in". " You will not board, I promise you".</p> <p>If I go back to the counter to check in my hand luggage I would definitely miss my flight. I then asked if British Airways would put me on another flight should this happen. His reply......</p> <p>"British Airways will not, you will learn a lesson and miss your flight".</p> <p>For some strange reason this gentleman has been given authority by British Airways to decline flights. I am a very patient person, but his behavior was unacceptable by any standard.I then took the gentleman aside and enquired about his tone in dealing with the situation. His reply in a quivering voice.......</p> <p>"You people think you are clever......but not today".</p> <p>At this point my patience was worn out. Another ground staff member came over and asked me to remove the heaviest item from my bag. I then proceeded to take out a pair of shoes and some other items from my hand luggage.</p> <p>The gentleman then weighed my bag again and it was fine.</p> <p>I then packed the same items back into my bag and boarded the aircraft; and this for some odd reason was just fine. So all the drama was for nothing?</p> <p>Hats off to British Airways for hiring the most rude, illiterate, immoral, ****** staff member. I did however get the imbeciles name via his name badge and I could be wrong with the spelling.</p> <p>He is a skinny, black gentleman with blood shot eyes and bad posture who goes by (Foloshwane.N). You have a long and unrewarding future ahead of you (Foloshwane.N). It is still a shock that in this day and age this type of behaviour is condoned by a reputable company.</p> <p>Needless to say this is my last B.A flight. And I will definitely spread the word amongst my colleagues and company.</p> <p>I still believe (Foloshwane.N) thinks that aero-dynamics was an insult of some kind. I assure you (Foloshwane.N) this was not my intention as aero-dynamics is related to the aircraft whilst in flight. Thanks for nothing British Airways.</p> <p> </p>