pG
precious G
1 reviews | Active since Nov 2009
20 Jan 2016, 22:04
****** Air Hostess
On the 19/01/16 on-board BA6436 flight from CPT to JNB, one of the flight attendants (name withheld) was very prejudiced against me. Trouble began at mealtime when I requested the available meal options to be repeated. To my shock, the response I got was \Am I invisible to you or something? Where you not listening when I mentioned these to the lady next to you?!"I explained that I was tired and half asleep & in any case the question was not directed to me - so no"
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British Airways Comair's replyOfficial
21 Jan 2016, 08:17Hello preshg,
Thank you for taking the time to contact us.
On behalf of British Airways Comair I would like to apologise for the recent service you have received whilst using our services.
Your concerns regarding the manner you were treated have been escalated to our Cabin Crew managers in order for a full investigating to be done with the staff member.
We will be in touch with you via your personal emails.
Regards,
Bronwyn
Customer Relations
Thank you for taking the time to contact us.
On behalf of British Airways Comair I would like to apologise for the recent service you have received whilst using our services.
Your concerns regarding the manner you were treated have been escalated to our Cabin Crew managers in order for a full investigating to be done with the staff member.
We will be in touch with you via your personal emails.
Regards,
Bronwyn
Customer Relations
British Airways Comair's reply21 Jan 2016, 08:17
Official
Hello preshg,
Thank you for taking the time to contact us.
On behalf of British Airways Comair I would like to apologise for the recent service you have received whilst using our services.
Your concerns regarding the manner you were treated have been escalated to our Cabin Crew managers in order for a full investigating to be done with the staff member.
We will be in touch with you via your personal emails.
Regards,
Bronwyn
Customer Relations
Thank you for taking the time to contact us.
On behalf of British Airways Comair I would like to apologise for the recent service you have received whilst using our services.
Your concerns regarding the manner you were treated have been escalated to our Cabin Crew managers in order for a full investigating to be done with the staff member.
We will be in touch with you via your personal emails.
Regards,
Bronwyn
Customer Relations