Poor service, unbearable flight conditions

On Sunday, I boarded the most uncomfortable BA flight. I take 20 domestic flights a year, across many airlines, this BA flight was perhaps the worst.<br> <br> It was a sticky sweltering morning in Durban, after waiting an excessively long time to board this flight (due to only one door being open, and a full flight), we find that the air conditioning did not work, due to the a missing component on the plane that was removed during a service.<br> <br> My shirt was drenched in sweat after navigating through a very hot, stuffy and humid plane to get to row 27. Luckily the plane became cooler after the plane took off, the independent air conditioning overhead failed to work.<br> <br> I pay a premium price for BA flights for the added comfort and efficiency. On this occasion I got none of this instead inefficiency and discomfort. I am deeply disappointed.