Poor Service

On the 04 September 2015 I got a call from British Airways Credit Card to open an account with them. I agreed and I was told the delivery will take up to 8 working days. On Monday 28 September 2015 I got a call from UTI telling me they will deliver my card on Wednesday 30 September 2015. Now they (UTI) are calling me again to tell me that British Airways Credit Card didn't include the Proof of Delivery form on the package. <br> <br> I have been trying to find out whats happening with this delivery for a long time now and would like to cancel my account.