POOR AND PATHETIC SERVICE

Made a booking for 7 people, which is 7 tickets from Durban to Cape Town, return. 5 pax were international travelers who have canceled their international flights due to international restrictions on South Africa.

So the domestic travel tickets are the problem,which trying to get hold of Comair is impossible and a waste of time and further money. I had to go to Comair sales at cape Town Airport. to split the 5 international traveller's which I have requested to be canceled. I have emailed the Comair offices several times (more than 6/9 times) with no response, NO RESPONSE... I have called Comair customer services, waited on the line for over 40 min on hold, ON HOLD, until they cut me off.. Really, COMAIR takes your money and MAKES IT IMPOSSIBLE TO CONTACT THEM, AND COMMUNICATE WHEN A RETURN AND REFUND ON YOUR TICKET IS REQUIRED.

POOR AND PATHETIC SERVICE. I hate resorting to complaints... But there is nothing else one can do as Comair cannot be contacted, cannot communicate and respond to your emails... Oh, and this email, was given to me by Comair ticket sales at cape Town Airport. So useless and money making waste of time service.