Pathetic and shocking service from BA and Kulula

I am totally disgusted and traumatized with the treatment I received from Kulula and Biritish airways staff and administration last week. I had a business trip and had to travel from JHB to DBN on Tuesday 13/10/2015.When I tried to do an online check-in on the Monday I was locked out because the booking that was made had the incorrectly spelt surname. Ok that is fine as it was at no fault to the Airlines.I then called BA to try and do a telephonic check-in or to change the spelling they advised it will be released after 3 hours and that I should try later that day. So around 3pm I tried again and still could not check-in, I then called the call centre again to get told to call Kulula as the booking was made through them although it was a BA flight. So I did spoke to a lady Marentjie(Or something like that)who told me she cannot do any changes as the timeframe was too close to the flight and that I should go to the airport check-in counter the next morning, which I did. On Tuesday when I got to the BA check-in counter I was told my ticket did not have a number but it was confirmed that I was on the list and I should go to the BA Ticket sales. When I got to the BA sales they sent me