DW
Daleen W

1 reviews | Active since Mar 2015

30 Mar 2015, 13:36

No way to make contact!! Bad customer service!

It is impossible to get hold of British Airways! I phoned three times today and spent more than an hour on the phone! I urgently need to speak to Executive Club about my Avios, but clearly customers belonging to the loyalty program is not important.<br> <br> I request to be phoned urgently at ***.<br> <br> Daleen

0
Replies (1)
British Airways Comair
British Airways Comair's reply30 Mar 2015, 14:00
Official
Hello DaleenW91,

Thank you for making contact with us regarding your recent experience when you contact the British Airways Executive Club.

On behalf of British Airways Comair we would like to apologise for the service you have received regarding your concerns.

For any queries regarding British Airways Executive Club, kindly contact them directly on ***0.

We do apologise for any inconvenience and frustration caused.

Kind regards,
Thuli
Customer Relations