No car due to Flight delay

Item: British Airways Comair
Rating: 2
Author: Labo N

The flight got delayed such that I missed the gautrain to Sandton. My car is stuck at gautrain station where I left it before boarding the flight. Now I have no way to get to my car because of the delayed flight. Customer care refused to assist me with transport to get my car.

Helpful (0)

Replies (1)

British Airways Comair's replyOfficial

17 Aug 2015, 07:45

Hello Labon,

Thanks for taking the time to get in touch with us. I am terribly sorry for the experience you had while using our services.

We will be in touch with you directly for more details and further investigations.

Kind regards,
Thuli
Customer Relations

British Airways Comair's reply17 Aug 2015, 07:45

Official