Luggage Thives

so I boarded a British airways plane from OR tambo to PE on Tuesday 22 March Flight BA 6241 and I dropped my luggage at the drop point, when I got to PE and collected my bag it was searched and my R1500 Lacoste perfume and Nivea face cream were ******, I reported to the lady representing british airways luggage department at PE and she weighed my bag and and found a variance in the weight but told me that they don't cover perfumes so it's my loss, I paid almost R2300 just to get to PE and my goods are ****** and all I got was it's your loss. awful service at its best.