Lost touch with customer service

Late september I contacted BA to make some changes to my card. At the end of the call I asked the agent as to when I will be eligible for vouchers, she told me that vouchers have already been issued to me in March. I told her that I have never received them and to resend. I eventually got the vouchers but they had expired. When I queried this with BA I was met with such arrogance It was scarry. No one could show me proof that vouchers were sent in March. I was pushed from pillar to post and still dont have an answer. I fly weekly and If vouchers were sent I could have used them if I got them. <br> <br> This incident took place last week Wednesday, I am yet to receive a call from BA on the issue. I dont see why I have to support something when I cannot enjoy the benefits and worse bad service. <br> <br> If you are thinking of getting a BA card, It is not worth all the promo and is worse than a normal card.