LOST MY BAGS AND REFUSE TO COMMUNICATE

I travelled from JHB from CT @ 55.55am on BA6441. My bags got lost. I filled the form, and they supp**** with contact details and a reference number. They called me 2 x times around 13.00 to indicate they located the bags, and promised to deliver the bags. It is almost 18.00, and I have still not received my bags. The contact numbers they supply are either false numbers or special numbers that never get answered. The only Comair numbers that get answered are for ticket sales, and then they refer you to more false contact numbers. It is 18.00 now I must travel from Paarl to Cape Town Airport to look for my bags. I have lost one business day, and now heading for day 2. Really bad service, shocking bad. Terrible. The pits. *******.