1 reviews | Active since May 2016
I want my money back!
<p>I was booked to fly from PE to JHB on 15 May at 18:05. I went in the BA app to check in and it says flight is delayed and will depart at 20:13. I check in and go to the full website to double check the delay. Also says same thing. So I take it that the flight is delayed.I go to the airport at 19:00 in order to take my flight only to find BA desks all closed. When I check the app again then it says flight left on time. I had to buy another ticket through FlySafair as I had to be here. Why say a flight is delayed if it is not. I am so unhappy!! I want a full refund for that ticket. I have attached screenshots from my phone.</p>
Thanks for getting in touch with us. I am terribly sorry for the experience you had whilst using our services.
We will be in touch with you directly for more details and further investigations.
Kind regards,
Thuli
Customer Relations
Thanks for getting in touch with us. I am terribly sorry for the experience you had whilst using our services.
We will be in touch with you directly for more details and further investigations.
Kind regards,
Thuli
Customer Relations
Good day,
We tried sending an email to the email address provided and it Could not be delivered with the reason- Recipient not found.
Kindly send an email to customer relations at ***.za with your contact details and booking reference so we can assist further.
Kind regards,
Thuli
Customer Relations
Good day,
We tried sending an email to the email address provided and it Could not be delivered with the reason- Recipient not found.
Kindly send an email to customer relations at ***.za with your contact details and booking reference so we can assist further.
Kind regards,
Thuli
Customer Relations
Good day,
We tried sending an email to the email address provided and it Could not be delivered with the reason- Recipient not found.
Kindly send an email to customer relations at ***.za with your contact details and booking reference so we can assist further.
Kind regards,
Thuli
Customer Relations
Good day,
We tried sending an email to the email address provided and it Could not be delivered with the reason- Recipient not found.
Kindly send an email to customer relations at ***.za with your contact details and booking reference so we can assist further.
Kind regards,
Thuli
Customer Relations
Good day,
We tried sending an email to the email address provided and it Could not be delivered with the reason- Recipient not found.
Kindly send an email to customer relations at ***.za with your contact details and booking reference so we can assist further.
Kind regards,
Thuli
Customer Relations
Good day,
We tried sending an email to the email address provided and it Could not be delivered with the reason- Recipient not found.
Kindly send an email to customer relations at ***.za with your contact details and booking reference so we can assist further.
Kind regards,
Thuli
Customer Relations