I am only giving one star because I can't give zero

<p>I honestly cannot believe how *********** this airline is. Firstly my flight (BA6210) Durban to Johannesburg was delayed by well over an hour (by the way, their hostesses don't even bother to keep you updated about the flight delays). I got to the airport around 20:15 and all the passengers had to wait +-30 minutes to get their luggage which resulted in missing the last Gautrain to Pretoria, this resulted in me spending R800 on a cab I hadn't even budgeted for. You'd honestly expect better from an airline that charges you so much for a flight!! You guys are so **** useless! I'm disgusted and will never fly with this airline again ! Oh and this was not the first time this happened when flying British Airways. I'm definitely taking my business elsewhere. I just can't believe how such a big airline could have such *********** management </p>