RD
Ryan D

1 reviews | Active since May 2015

17 Aug 2015, 09:05

Helpful and practical

Thank you to Liezle and Karike<br> <br> I'm not sure whether the airline or ACSA staff misplaced the locking pin on our child seat

0
Replies (1)
British Airways Comair
British Airways Comair's reply17 Aug 2015, 15:22
Official
Hello rdykins,

Thank you for getting in touch with us. I am delighted that you are pleased with the service you recently received from Cape Town baggage office.

Its genuinely helpful to have your comments pinpointing an aspect where our strength lies as we are working hard to get every aspect of our service right for every one of our customer's needs. We are always striving to provide a consistently high standard of service at all times.

Your kind compliment has been passed on to the relevant managers for the excellent service provided. As a customer focused organisation all passenger comments are analysed and used to influence future service developments.

Thank you,
Thuli
Customer Relations

Best regards,