KM
Kimberly M

1 reviews | Active since Jan 2016

08 Mar 2016, 23:04

Great service, highly recommended

I would like to compliment the cabin crew on flight BA6311 (CPT to DUR, March 3rd 2016).<br> The cabin crew ladies were especially friendly and helpful. I enjoyed their service - it felt as if they really CARED for the comfort and well-being of the passengers. Thank you for a great journey!

0
Replies (1)
British Airways Comair
British Airways Comair's reply09 Mar 2016, 09:42
Official
Hello kimberlymillard,

Thank you for taking the time to contact us .

On behalf of British Airways, operated by Comair Limited , I would like to thank you for your kind words . I am absolutely delighted you were pleased with the service you received from our cabin crew .It is good to know that there are people out there who appreciate good customer service .

Our staff are aware excellent customer service is one of our company's top priorities. The selection and training of our staff is of great importance so it is genuinely helpful to have your comments pinpointing an area where our strength lies as we are working hard to get every aspect of our service right for every one of our customer's needs. We are always striving to provide a consistently high standard of service at all times. It is wonderful knowing that they are capable and trained to handle any situation in a calm and courteous, friendly and efficient manner and they are worthy of your appreciation.

We look forward to welcoming you on board one of our flights in the near future . Thank you for making Comair your choice for domestic travels.

Regards

Fazila Khan
Customer Relations