Flight delayed with 4 hours, and sun glasses with special lenses ******!

On Thursday the 16th I flew with British Airways from OR Thambo to Hosea Kutako, Namibia.

When I made the booking I had an option between British Airways and Air Namibia and chose British Airways as I believed it would be the more reliable and trustworthy choice... But it seems I made a very bad judgment about the quality of British Airways' service and attitude towards the people!

Our flight was scheduled to leave at 12h05 and we ended up taking off almost 4 hours later, only 15h50!

So first of all I was extremely late to our year end function in Windhoek, where people drove and flew over 8 hours to get to and that's all thanks to British Airways!

Secondly, due to our flight being delayed for almost 4 hours it gave the poor people in OR Thambo the opportunity to break my, and the CEO of our company's locks open and my brand new R9000+ Sun Glasses, with special lenses in that will fit only my eyes and that I waited for over a month to be made, was ******. And all the CEOs make up bags were open and 80% of her make up was also ******!

All of this happened, because we thought we should trust British Airways more than Air Namibia.

If we did not wait an extra 4 hours to fly, we would not have been late for our year end function and we would not have had such financial loss due to theft!

I have tried to call and I have tried to speak to people but no one gives a ****!

No one wants to help me, no one even apologized and they do not want to lift a finger to pay back the loss due to the theft of my Sunglasses!

I will forever tell people about their service and their attitude towards customers until they man up pay me back!

Pathetic! Pathetic! Pathetic!!!!