disorganized and most problematic airline

British Airways has to be the most disorganized and most problematic airline. Both my flights had delay issues: BA6249 - 2hour delay AND BA6242 - 5hour, 30min delay.

My family had there flights days before mine and they too had both there flights delayed for a few hours as well. This seems to be a trend with British airsways, they are never on time and always have some new problem.

The most aggravating thing about all these delays in the lack of communication and client facing. No one comes to inform you of further delays they just increase the delay hourly on the TV screens allowing passengers to get further irate and do nothing to calm and reassure people. Over and above hourlong delays and finally boarding the plane, the noise level in the plane among some of the passengers should not be tolerated. Shouting next to one another is unacceptable. No consideration for fellow flyers, they should be be asked to lower their voices by cabin crew but they too are so loud and chatty amounts each other they are not bothered.

Mismanaged and poorly run airline!!