DISGUSTED with BA!

I am utterly disgusted with BA! My brand new pram worth R5000 was damaged by you on my flight after I specifically asked the agent who checked us in that we wanted the pram to be waiting for us as soon as we got off the flight, which it wasn't. It was loaded in with all the other luggage. And because I reported the pram broken after 9 days they refuse to accept responsibility, they only deal with complaints logged within 7 days. I'm a whole 2 days late. PATHETIC!!!! <br> <br> I will advise all moms with small babies to avoid flying with BA at all costs! Firstly your staff couldn't be less interested or helpful. I was carrying 3 bags and a baby onto the airplane and the air hostesses didn't even bother to stop chatting to each other to help me to my seat. The flight was empty BUT i was seated in a middle seat between my companion and a stranger! Really nice gesture for a breastfeeding mom. Luckily the gent offered to go and sit in one of the MANY empty rows to give us a bit of space. <br> <br> BA are 100% responsible for damaging my pram and I am just horrified that you can get away with it! Makes me sick to my stomach.