1 reviews | Active since Jan 2018
Disgusted never flying BA again
I bought 3 tickets on BA from Durban to jhb and on top I paid to reserve the seats in row 10 I then check in complete everything and at boarding gate I had in my tickets only to be told they have moved my seats to row 27 without giving me headsup My wife is petrified to fly by herself seated in row 10 With myself and my 4year old daughter seated in row 27 at the back I got no explanation as to why my paid seats were changed without warning or refund all I got was I'm sorry sir that's it Then on board I got no meal because I happened to be the last one at the back which then ****ed me off, all I got was 2 cool drinks no excuses no apologies and no reason why myself and my daughter didn't recieve meals I then emailed my complaint after calling Comair and still no response as to what took place and why I haven't been refunded nor have a received and explanation as why this all happened
Disgusted with the entire process of booking flying and complaining I don't think BA should charge those prices if they are not going to give the service, if anything they should pay me to fly with them again.
****ed off beyond belief
