1 reviews | Active since Jul 2016

16 Jul 2016, 17:11

Disgusted at Comair BA

<p>My daughter was booked on BA6237 from Jhb to PETER (16 July), only to be told while in the queue that the flight was delayed for 4 hours due to "technical fault". They had driven through from Vereeniging. </p> <p>My daughter has a one month old baby travelling with her - she was not offered any vouchers nor even allowed into the BA lounge where she could better relax and tend to her daughter. They had to wander around for 4 hours with a crying baby!!!!!</p> <p>I am dissapointed at BA Comair and will not book with them again. I actually turned down a cheaper Mango flight as I prefer BA Comair; what a mistake! They would have arrived at least on time!! Shocking and disappointing service to your passengers BA. </p>

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Replies (1)
British Airways Comair
British Airways Comair's reply18 Jul 2016, 10:59
Official

Thank you for your post .

We are aware that you have contacted us in the past via Hello Peter to assist with your queries. We would like to advise you that we will no longer be responding to any queries on Hello Peter and can now be contacted directly. This, in no way reflects on our commitment in helping our customers.

Please feel free to contact us on the following contact details for each respective brand:

British Airways (operated by Comair) – **********

Kind regards ,

Comair Customer Relations Team