Disgraceful service

I tried to book a flight and it advised me contact Comair after holding on for more than 45 minutes they cut the call and after that I emailed *** after a response after 48 hours I get a quote for more than triple the price I wanted to book originally for. If I was not blocked on the Kulula website I could of booked the flights. Now because of the fault from Comair and Vitality I am inconvenienced.