AM
Arno M
1 reviews | Active since Jul 2011
02 Apr 2015, 17:01
Delayed flights
I want to state that BA is the worts airline in SA. The last couple of weeks I've been flying from JHB to CT, the last three fligts were all BA flights, which were delayed for some reason or another. No explenation were provided only that the flights are delayed. Worst of all is the time of the flights, sunday night and easter weekend. I would be ashamed to be associated with BA in anyway what so ever. Their service is totally unprofessional and unacceptable. Flight BA 6403 and 6418
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British Airways Comair's replyOfficial
07 Apr 2015, 11:56Hello arnomorton,
Thank you for your post
I apologise for the inconvenience caused to you. The matter regarding the no explanation provided about the delays, have been addressed with the Customer Service Managers, to ensure that we handle it more appropriately.
I trust that with your next flight, we will meet your expectations.
Regards.
David
Thank you for your post
I apologise for the inconvenience caused to you. The matter regarding the no explanation provided about the delays, have been addressed with the Customer Service Managers, to ensure that we handle it more appropriately.
I trust that with your next flight, we will meet your expectations.
Regards.
David
Best regards,
British Airways Comair's reply07 Apr 2015, 11:56
Official
Hello arnomorton,
Thank you for your post
I apologise for the inconvenience caused to you. The matter regarding the no explanation provided about the delays, have been addressed with the Customer Service Managers, to ensure that we handle it more appropriately.
I trust that with your next flight, we will meet your expectations.
Regards.
David
Thank you for your post
I apologise for the inconvenience caused to you. The matter regarding the no explanation provided about the delays, have been addressed with the Customer Service Managers, to ensure that we handle it more appropriately.
I trust that with your next flight, we will meet your expectations.
Regards.
David
Best regards,