Delayed flight

<p>We are booked on flight BA6321 flying from Cape Town to PE today at 10h35. When we checked in just after 9h00 nobody informed us that the flight is delayed with 2h10, we saw it on the screens when we got to the boarding gate at 9h30. We asked a staff member what is going on with the flight and she told us someone from BA will be at the boarding gate when we were supposed to board at 10h05..well nobody was there..10h15 I phoned BA, but customer care is closed on a weekend! The lady that answered (bookings) tried to help me and said someone is supposed to be there to inform us and reimburse us with a voucher or something. I asked her why we haven't received an sms saying our flight is delayed and she said it's not showing delayed on the system!! Well it's 11h00 now, we have asked for help/service 3 times already, but nothing has happened!!!</p> <p>I'm travelling with a 10month old baby and I book my flights according to his sleeping times etc so that he doesn't disrupt the rest of the passengers..I could have booked with a different airway!! </p> <p>We were told it is delayed due to the weather in PE..strange how my husband's flight with Flysafair at 11h10 has not been delayed!!!</p> <p> </p>