Damaged by Kulula.
We flew with 1 of the subsidiaries, Kulula, a few days ago. They mishandled our suitcase ripping a handle off, and are refusing to accept liability. They say the luggage is covered, but not the handles, DUH? Typical lawyers response, deny, deny, deny, but never accept responsibility. So unless they have a change of heart or are pressured by British Airway/Comair, I can see this going to the Small Claims Court. And I will make their CEO answerable.
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