1 reviews | Active since Mar 2009
Could not give me a voucher booking
Hi there<br> <br> I phoned the bookings centre of BA on the 5th August to book a flight using a voucher I have. I wanted to book a flight from JHB to DBN but there were no voucher seats allocated for any flights to DBN. I was told to email [Email Removed] which I did, and that they would get back to me fast. <br> <br> I've not heard from them and the voucher has since expired. (10th August). What is the point if having a voucher if a certain amount of seats are allocated for vouchers? This meant that I could not use it. There were however seats available on the flights.<br> <br> Please would someone respond about this and look at extending the voucher expiry date? I would like to book the flight for September - it will be either to CTN or DBN from JHB.<br> <br> Regards,<br> Nicole<br> <br>
Thank you for your post.
I am sorry that you have been struggling to book your preferred dates and times. The fare class of these vouchers are normally booked out quickly. We strongly advise customers to try and book at least a month in advance. However, it is not guaranteed that the seats will be available. The terms and conditions can be found on the back of the voucher.
As requested, I am able to extend the vouchers. I will contact you via your personal email for a copy of the voucher.
Yours Sincerely,
Nazley CR
Thank you for your post.
I am sorry that you have been struggling to book your preferred dates and times. The fare class of these vouchers are normally booked out quickly. We strongly advise customers to try and book at least a month in advance. However, it is not guaranteed that the seats will be available. The terms and conditions can be found on the back of the voucher.
As requested, I am able to extend the vouchers. I will contact you via your personal email for a copy of the voucher.
Yours Sincerely,
Nazley CR